To learn about how our service works, please visit “How It Works” page where you can read a detailed explanation of our features, along with a guide of steps to get your paper completed and a video tutorial.
There are two types of order forms – a shorter and a more extended version. First one is located on the main page of our website. Once you fill out a short order form in the right corner of our web-site's main page, click “Continue” button to move on to a more extended form. At this stage, if you do not have an account with EssayShark.com, it will automatically be created by the system, and a password will be sent to your e-mail immediately. Please note that later, once you place your order and enter your personal account, you will be able to reset this password to any other combination of signs and numbers. Next you are redirected to a more extended order form, where you can select two kinds of deadlines: a deadline for the final paper to be completed, and a deadline by which all interested writers will have to place their bid and complete the first page of your order. Here you can also upload any additional materials for the writer and specify other important requirements for your paper. To learn more about how to place an order with EssayShark.com, you can visit our “How It Works” page on the website and watch a video tutorial.
You are able to upload any additional materials for the writer, be it a draft, an outline or some readings, right at the stage of filling out your order form.
There are several formatting styles you can choose from when initially placing the order (MLA, APA, Chicago / Turabian or Not applicable), and you will be getting the paper properly formatted in accordance with the rules of this particular style. In case you do not need any heading, title page or references formatted (for example, if you are ordering a resume), you should choose the “ Not applicable” option, and the paper will be presented in a plain MS Word document.
If you forgot your password, please click on the link Forgot Password, which is located below the “Login” button on the website's log in page.
Yes, you can fill out a simple order form and submit your order for all writers to check. You can also ask writers to provide you with a short (around 100 words) introduction to check their writing skills and choose the best writer. Only when you are ready to assign the writer, you deposit the necessary amount to your balance and these funds get reserved for the order.
When you initially fill out the order form, you select the deadline by which you need the paper completed. Unless you later negotiate this information with the writer in chat, you paper will be completed by this initial deadline. However, please note that if your deadline has changed to a shorter one, we strongly encourage you to inform your writer in advance, since he might have a tight schedule and heavy work load.
Once the writer is paid for the whole order, you have a chance to download your final paper in one of the two formats: either as an MS Word document, or as a .pdf file. The corresponding buttons will automatically appear on your personal order web-page, so you will have to click on one of the buttons and save the file on your computer.
Once you have published your order and the writers have started applying to it, you can still change your order details, such as the number of pages, the title or the actual instructions for your paper. In order to do so, you can click on the “View/Edit” button in the upper right corner of your order page. However, please note that in case the deadline, the number of pages or the title of the order have been modified, all writers' bids will automatically be considered outdated. If you would like to modify instructions at a later stage, when the writer was already assigned to work on your order, you will have to communicate to the writer in chat and discuss any changes to your initial order instructions that you wish to make.
If you do not like what the writer is writing, we recommend you to communicate your comments to the writer with no hesitation, while the order is still in progress, so that the writer does not have to start anew later on. You can instantly let the writer know whether he is doing something wrong or guide him in a different direction via chat communication. However, once the order is fully completed and the writer has been paid the whole amount of the bid, you will not be able to have the paper revised within this order any longer since the order is automatically set on “Finished” status. What you can do in such a case is place an order for editing or rewriting type of service, and you will have to pay a much lower price for such services.
Rewriting and editing services are necessary when you already have a draft or the whole paper completed and would like our writer to improve its content. Both these services will require you to upload the initial text since you are not paying for writing from scratch. Editing is defined as changing the content of your draft, formatting the paper according to a particular formatting style, and proofreading the content. Editing may cover a possible change of content of up to 25-30%. Rewriting includes editing, revision and proofreading. It covers a more in-depth change of the content then editing does, so that up to 70% of your original draft can be rewritten.
Listing an order as featured is an additional service that helps you distinguish your order and attract more writers, giving you a wider choice of professionals and thus an opportunity to select the best writer for your order. When your order is listed as a featured order, it will prominently appear on top of all available orders that writers see, which helps to get more bids and have your order completed faster. This service costs additional $4.95 and you may purchase it when your order is on “Bidding” status.
The company is based in London, UK, and the support team office is located in Kiev, Ukraine. At EssayShark.com we hire writers from all over the world, both from English-speaking and non-English speaking countries. So in case you wish to know some writer's specific location, you are free to ask for such information from him directly in chat.
All writers working for EssayShark.com have high working standards, are well-educated and have several years of relevant professional experience in a particular field of study. Each writer passes several stages of evaluation and is constantly supervised by the Writers Department. Furthermore, with our transparent rating system, our customers' feedback serves as the best indicator of each writer's performance. So, when choosing the writer for your order, you can base you choice on several criteria:
• writer's rating and order history with feedback from previous customers;
• writer's style and approach to working on the first page of your order.
Writer's rating system is designed to ensure clear competition among our writers, to help customers make the right choice of the writer for their orders and to constantly encourage our writers to demonstrate their best on every order. The rating of every writer is calculated automatically based on the votes of every customer who worked with this writer in the past and rated this writer's level of cooperation towards order's completion. Next to the rating of a particular writer you will be also able to see his number of completed orders up to this point, which will give you a better idea of how many customers could rate this writer by now.
Just like the writers' rating, the awards system is designed to encourage our writers to excel in their every day work, as well as to help new customers choose the best writer out of their selection of bids. There are several awards we have already introduced. Next to the award you can see whether this award has been granted once, twice, or numerously. To see the combined rating of our tops writers with all their awards, you can visit “Our top writers” page; to read more about the types of awards we have - our “Rating & Awards” page.
Our Quality Assurance team closely monitors the performance of every writer to ensure that we employ only the most qualified writers, who demonstrate outstanding work ethic and do their best in respect of every order. If we encounter any instance of plagiarism, lateness on the part of the writer, inadequate communication with the customer in chat, or if the customer indicates a problem with a particular writer, we investigate the matter and, depending on the outcome, may issue a warning to the writer. By this warning the writer is given a chance to improve and in the event there is no improvement, this witer’s employment will be terminated.
There are two ways to pay for your order – either first load money to your account on the EssayShark.com website and then pay from the balance, or pay directly by using PayPal or Skrill (Moneybookers). Submitting payment via PayPal and Skrill (Moneybookers) is safe and secure.
Since with EssayShark.com every customer is the manager of their own order, it is up to the customer to decide when the writer should be paid. We recommend customers to pay their writers for a particular order part as soon as this part is completed and no further amendments to it should be made. The final payment should only be released once the order is fully completed, because no revision will be possible afterwards.
The system automatically splits the payment to the writer into several parts depending on how many pages long and how urgent your order is. For example, if your order is 3 pages long and the deadline is more than 48 hours, there will be 3 parts for the writer's payment, so you will be able to pay the writer per page as the work progresses. The maximum amount of parts writer's payment can be split into is 5, so if your order is, for example, 25 pages long, you will be paying the writer per each 5 pages of their work. For urgent orders (with deadline of 48 hours or less) the rules slightly differ: if the order is 2 pages or longer, there will be 2 parts of the writer’s payment. If the order is 1-page long, the payment will not be divided into parts no matter what the deadline.
In order to pay the writer, you have to click the “Release” button. Please note, that the money you have paid to the writer using “Release” button may not be reimbursed or refunded. For more information, please check our Money Back Guarantee.
EssayShark.com offers one-time discounts of up to 30% off to both our new and returning customers. To win your discount, stay updated with our Facebook and Twitter pages, and read our blog news. We initiate contests and specials on a weekly basis. It’s an easy and fun way to link with other students from all over the world, as well as, of course, to grab a bargain with our offers.
If you want to be certain that your paper is plagiarism-free, there are two things you can do. One is to purchase our additional service called “Plagiarism Check”, which allows you to check the order for plagiarism unlimited number of times – every time your writer completes a revision or adds new content. This service costs $9.95 and is non-refundable. Another option we suggest is to use one of the plagiarism-detection systems available online, but select the one you know you can trust. We can advise you a free plagiarism checker at PlagiarismCheck.org, however, you are free to use turnitin.com or any other service as well. Please note that since no support team or supervisor is involved into your communication with your writer, we suggest that you check each part of your paper for plagiarism as the writer progresses, and immediately let the writer know in case he needs to revise any content due to a high similarity index.
At EssayShark.com we guarantee our customer 100% confidentiality as long as they do not share their personal information with the writer by themselves. We have no control over live chat communication you and your writer keep, but we do guarantee that no personal information that you submit to us when placing the order will ever be disclosed to the writer or any third party. As long as you do not disclose such information by yourself, the writer will not know where you are located, what your e-mail address is or even your name. Moreover, sharing such information between you and the writers is against our Confidentiality Policy. So we strongly encourage you to keep your communication with writers within strictly business limits.
If you charge back a certain amount from your account, the same amount is withdrawn from your Essayshark.com balance. Mind that in case the amount you charge back is bigger than the amount available at your balance, the orders in progress will be cancelled automatically by the system. In order to resolve the issue, you may contact the Support Team by initiating a query and resolve the chargeback.